& Returns

Shipping Policy

Because we have such a large in-stock inventory, we are able to ship 90% of orders within 24 business hours (holidays and weekends excluded) pending credit card verification. Once orders have shipped from, you may use the tracking number we email you (typically within 24 hours of product shipment) to track your order progress by visiting our Order Tracking page (you must log in to your ID Wholesaler account to track an order). Or, track your order directly through FedEx using the tracking number provided.

Return & Exchange Policy
We stock what we sell, so you get prompt delivery of your products. Plus we offer a free shipping option for $100+ orders!
Have you ordered an incorrect item or are you having problems with something you purchased? No problem! We’re here to help. Contact your Account Manager at (855) 755-1905. Be sure to have your order number and company name available. We’ll need these to arrange your return or exchange. Learn more about our return policy.

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Customer Service


$48 Don Miguel Road

Suan Juan, Trinidad

©2019 Frank Hill Limited.  Website created by McIntosh Marketing

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